{"_id":"56d8888bb159f10b0030464b","user":"549a320d5b50c21400fae689","version":{"_id":"56d88884b159f10b00304609","__v":3,"project":"549a321bf876ae0b00f33623","createdAt":"2016-03-03T18:55:00.567Z","releaseDate":"2016-03-03T18:55:00.567Z","categories":["56d88885b159f10b0030460a","56d88885b159f10b0030460b","56d88885b159f10b0030460c","56d88885b159f10b0030460d","56d88885b159f10b0030460e","56d88885b159f10b0030460f","56d88885b159f10b00304610","56d88885b159f10b00304611","56d88885b159f10b00304612","56d88885b159f10b00304613","56d88885b159f10b00304614","56d89250b159f10b003046d4","56da13977222d50b0070167c"],"is_deprecated":false,"is_hidden":false,"is_beta":false,"is_stable":true,"codename":"","version_clean":"2.2.1","version":"2.2.1"},"__v":0,"parentDoc":null,"project":"549a321bf876ae0b00f33623","category":{"_id":"56d88885b159f10b0030460f","project":"549a321bf876ae0b00f33623","version":"56d88884b159f10b00304609","__v":1,"pages":["56d8888bb159f10b0030464b","56d8888bb159f10b0030464c","56d8888bb159f10b0030464d","56d8888bb159f10b0030464e","56d8888bb159f10b0030464f"],"sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-05-22T02:29:53.001Z","from_sync":false,"order":5,"slug":"tips-troubleshooting","title":"Tips & Troubleshooting"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-05-22T02:30:12.197Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"auth":"required","params":[],"url":""},"isReference":false,"order":0,"body":"[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Activation message returning Not Activated (Problem with the SSL CA cert (path? access rights?))\"\n}\n[/block]\nThis response is caused by your hosting server. The server is having an issue performing a post to our servers. Contact your hosting company and request to be upgraded to the latest version of cURL. If updating cURL on the server does not resolve the issue request that they reboot Apache or the entire Server. These solutions resolve the error 99% of the time.","excerpt":"Common activation issues and how to resolve them.","slug":"problem-with-the-ssl-ca-cert-path-access-rights","type":"basic","title":"Activation Issues"}

Activation Issues

Common activation issues and how to resolve them.

[block:api-header] { "type": "basic", "title": "Activation message returning Not Activated (Problem with the SSL CA cert (path? access rights?))" } [/block] This response is caused by your hosting server. The server is having an issue performing a post to our servers. Contact your hosting company and request to be upgraded to the latest version of cURL. If updating cURL on the server does not resolve the issue request that they reboot Apache or the entire Server. These solutions resolve the error 99% of the time.